The research infrastructure for human-AI interaction
Rigorous research on human-AI interaction requires what most labs cannot build: controlled, repeatable agent behavior and instrumented conversation at scale. Research Labs opens the production relational platform to academic and enterprise teams, with 15+ research partners and 50,000+ study participants to date.
Why this matters
The challenges shaping this space, and where relational intelligence changes the outcome.
Experimental design
Define agent conditions precisely and hold them constant across arms, manipulating memory, persona, or modality while everything else stays fixed.
Data collection
Every interaction is captured with full conversational, behavioral, and timing detail: consented, structured, and ready for analysis.
Analysis tools
Move from raw interaction logs to publishable findings with built-in analysis pipelines and exports that drop straight into R or Python workflows.
Future-of-work research at scale
How humans build trust, skill, and working relationships with agents is one of the defining questions of the decade. Answering it takes controlled, longitudinal observation, not one-off surveys.
- Controlled experiment environments
- Participant interaction recording
- Longitudinal study support
Academic and enterprise collaboration
Research stands or falls on governance and reproducibility. The platform handles consent, data ethics, and team workflows so the science clears review: twelve published papers so far.
- IRB-ready consent and data handling
- Collaboration tools for research teams
- Publication-ready data export
Built for real-world impact
Conversational AI studies
Examine how dialogue structure, persona, and memory shape interaction quality, under conditions you control and can rerun.
Human-agent trust research
Measure how trust forms, breaks, and recovers across repeated sessions with persistent agents, longitudinally, not in single snapshots.
Workplace behavior analysis
Study how teams actually work alongside digital humans in the flow of work, with consented, instrumented observation.
Training effectiveness studies
Quantify whether development interventions change behavior, measured in conversational evidence over time rather than completion rates.
Advance the science of human-AI interaction
Partner with us to conduct groundbreaking research on relational intelligence.