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Engage kiosk serving a customer use case in a banking lobby
Engage · Kiosk & Branch Concierge

A digital concierge that never takes a break

Every unstaffed lobby, every queue, every visitor who walks out unanswered is revenue and goodwill lost. Engage stations a digital human concierge in your physical spaces, greeting, qualifying, and routing every visitor, 24/7, in 20+ languages.

24/7Always available
340%Engagement increase
20+Languages supported
92%Visitor satisfaction
Overview

Why this matters

The challenges shaping this space, and where relational intelligence changes the outcome.

Physical presence

A lifelike digital human stationed where your customers already are (branch, lobby, or storefront) delivering the warmth of a staffed welcome without the staffing constraint.

Visitor engagement

People who would walk straight past a touchscreen stop and talk to a digital human. Engagement rises 340% over static kiosks and signage.

Multichannel handoff

Conversations started at the kiosk continue on the visitor's phone or with a staff member, context intact: the journey picks up where it left off instead of starting over.

Promethist Engage kiosk in a bank branch

Always-on welcome in physical spaces

Front-of-house quality should not depend on shift schedules. Engage greets every visitor the moment they arrive, understands what they need, and gets them to the right place. No waiting, no shift gap.

  • Proactive greeting and qualification
  • 20+ language real-time translation
  • Appointment booking and queue management
Promethist orb call on iPhone — relational presence on every channel

Hardware-agnostic deployment

No proprietary hardware, no rip-and-replace. Engage runs on the kiosks and displays you already own, managed centrally and measured location by location.

  • Works on any kiosk or display
  • Remote management dashboard
  • Analytics per location and time
Capabilities

Built for real-world impact

Banking hall concierge

Greets arriving customers, answers product questions, and books advisor appointments, so tellers handle transactions, not triage.

Hotel lobby welcome

Check-in guidance, local recommendations, and concierge requests in the guest's own language, at 2 a.m. as readily as 2 p.m.

Airport information desk

Gate directions, transfer help, and service information for international travelers, without the queue at the help desk.

Shopping mall navigator

Helps shoppers find stores, promotions, and amenities through natural conversation instead of a directory map.

Customer at an Engage kiosk in a bank branch
24/7Always available
340%Engagement increase
20+Languages supported
92%Visitor satisfaction

Welcome every visitor, every time

Book a demo to see Engage kiosk concierge in action for your physical spaces.